Customer Service

Mobile Check Printing Solution is Easy on IT and Reliable for the Agent

Hurricane season, and disasters in general, are especially hard on your clients and stressful for your agents, as well. Clients always want their reimbursements super-fast, but in cases of a devastating loss, they may actually need them immediately. What if you could implement a solution which was easy on you, nurtured customer service, and was reliable for your agent?  Continue reading

Discover Plain Paper Prescription Printing & Locking Tray Technologies at SeRUG 2017 Annual Conference

SeRUG Blog Banner

We’re headed to Jacksonville, FL for Cerner’s South East Regional User Group (SeRUG) Annual Conference May 3 – 5, 2017. Located at Booth 34, we invite attendees to come explore our secure, plain paper prescription software, TROY Secure Print Enterprise (TSPE), and our locking tray capabilities for protecting preprinted Rx paper. Continue reading

Welcome to Document Security News

Prevent Document Security

Hello. Thanks for stopping by. Allow us to introduce ourselves. We are TROY Group, Inc. We’ve been providing document security printing solutions since 1963. But, this blog is not about us, it’s about you. After all, we wouldn’t be here without you, our clients, our prospects, and even the fraudsters trying to game-the-system (get a real job, crook!).

As defined, security is precautions taken to guard against crime, attack, sabotage, or in our case more specifically fraud, counterfeit, theft. We’re not talking about crown jewels, we’re talking about data, printed data. Data which, if compromised, can cost your company: money to pay fees for each record hacked, time to clean up the aftermath, and most importantly lost loyalty of those who trusted your brand. Continue reading