At TROY Group, we are excited to share our journey, innovations, and global impact wherever and whenever we can. TROY Group’s Vice President of Sales and Marketing Ari Mellon recently appeared as a guest on the West Virginia MetroNew’s program Talkline with Hoppy Kercheval. In this exclusive interview, Ari dives into the heart of our operations and uncovers the secrets behind our success in the realm of document security, along with some heartening personal tales of his beginnings at TROY. You can watch this interview below, but first, let’s summarize the main takeaways from Ari’s interview that show just how far TROY has come, and how much further we plan to go.
Over six decades, TROY Group has continuously evolved, adapting to the ever-changing landscape of document security. As Ari describes, our journey began in manufacturing, but today, we proudly embrace innovation as our lifeblood. We specialize in producing MICR toner, a critical component for checks. MICR, or Magnetic Ink Character Recognition allows checks to be machine-readable, so banks can process them without the need for data entry and the errors that come with it. MICR is a requirement by the American Banking Association, so any printed check must contain the presence of MICR toner in the MICR line that appears at the bottom section of the check, containing the accounting and routing numbers.
While MICR toner is a banking requirement, it does not protect a check from fraud attempts like check washing. Check washing is a popular fraud technique where criminals will use chemicals to alter and change the account information, payee name, or amount on a check. Much to a fraudster’s dismay, TROY is the proud creator of MICR Toner Secure, our patented MICR toner that releases a tamper-evident red dye whenever any chemical alteration is attempted. When the red dye is released, the check is ruined, and the banks are immediately alerted of the fraud attempt.
TROY’s 30-year OEM partnership with HP allows us to enhance HP products such as toner cartridges and standard HP printers with security features designed for check printing. To this day, TROY is the only OEM partner of HP authorized to enhance HP products with security features. HP toner cartridges are enhanced with MICR Toner Secure, and standard HP printers are enhanced with security features like exact positioning technology for printing of MICR lines, toner sensing, paper tray locks, and much more. These security solutions are an end-to-end solution for businesses of all sizes and have positioned TROY as a leading provider of financial and document security.
We remain committed to our core mission of safeguarding paper checks; however, we've continued to innovate and address the evolving needs of our customers in the digital realm. TROY’s innovative software products AssurePay and FlexPay assist in the automation of accounts payable processes for both small and large businesses, while our security templating software SecureDocs Sentry adds customized protection and authentication for a myriad of document types such as driver’s licenses, academic records, and breeder documents such as birth, marriage, and death certificates that can be used to access other identification documents, allowing government agencies to better protect from crimes like identity fraud.
TROY’s influence extends far beyond our Wheeling, West Virginia headquarters. Ari reveals the exciting news of our recent software installations in Kenya, Ethiopia, Bangladesh, and Malaysia. These accomplishments reflect our unwavering commitment to providing cutting-edge document security solutions on a global scale.
One of TROY’s proudest achievements is our ability to empower local talent. Local West Virginia residents have had the opportunity to take their skills to a global scale through TROY’s many opportunities that expand every day.
The TROY Group's resilience during challenging times, such as the COVID-19 pandemic, is a testament to our strength. While many businesses faced layoffs and setbacks, we maintained our workforce and even experienced revenue growth.
We are proud to share our story, innovations, and global impact with you through this exclusive interview. TROY Group's journey is an inspiring testament to our ability to adapt, innovate, and thrive in an ever-changing world. Our dedication to document security, local talent, and global influence sets an example not only for West Virginia but for the entire business world. As we move forward, we are committed to making waves in the global document security market, and we invite you to join us on this incredible journey. Watch the interview online now to uncover the secrets behind our success!
To learn more about TROY, visit our website.