TROY Group: A Year in Review – 2023

Eric Howard December 6, 2023

In the dynamic world of secure document solutions, adaptability and forward-thinking are paramount. At TROY Group, we have continually proven our commitment to these principles, evolving with the times and anticipating future needs. 2023 was a testament to our resilience, our dedication to innovation, and the value of longstanding partnerships. As we reflect on this exceptional year, let's revisit our key milestones and achievements that have paved the way for our exciting future. 


Celebrating Milestones 

In this remarkable year, we proudly celebrated two significant milestones that have shaped our journey. 

In 1993, TROY partnered with HP, becoming the first and only company authorized to enhance HP printers and hardware, a distinction that remains to this day. As an OEM partner, TROY is dedicated to delivering innovative solutions that safeguard printed checks and other high-value documents. Over the past three decades, this enduring collaboration has led to the development of industry-leading OEM quality security solutions. Our 30-year OEM partnership with HP is a testament to our unwavering trust, shared values, and phenomenal mutual growth. This alliance showcases our commitment to providing the highest quality products and unparalleled customer satisfaction. Together with HP, we continue to push the boundaries of innovation and set new industry standards.  


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Secondly, we proudly observed the 60th anniversary of TROY Group's founding, reflecting on our roots, journey, and the values that define us. These these six decades have endowed us with deep industry knowledge, expertise, and a reputation for excellence. We remain dedicated to innovating security solutions and providing cutting-edge products that meet the evolving needs of our customers. 

These milestones serve as a testament to our commitment to growth, innovation, and customer satisfaction. We are honored to have reached these significant anniversaries and excited to carry our legacy forward into the future. 


Key Achievements and Initiatives 

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Continuing on the Path of Innovative Software

Innovation was not just a buzzword for us in 2023; it was the driving force behind our remarkable achievements. We proudly introduced AssurePay Teller, a cutting-edge cloud-based application that completely revolutionizes the way repetitive and time-consuming tasks are handled by bank tellers. With its state-of-the-art security features, AssurePay Teller empowers your team to streamline operations and allocate more time towards delivering exceptional customer service. 

Meanwhile, our TROY FlexPay solution continued to gain significant momentum throughout the year. This innovative offering provides customers with a wide range of flexible and affordable payment options within their Intuit QuickBooks account. By prioritizing customer-centricity, we aim to empower individuals and businesses alike, ensuring that financial limitations never hinder their aspirations. 


Bringing TROY Knowledge to a Wider Audience 


We have taken our commitment to thought leadership to new heights with the introduction of the Innovative Insights webinar series. This groundbreaking platform not only allows us to share invaluable knowledge, emerging trends, and insightful perspectives, but also enables us to foster engaging discussions and connect with our audience on a deeper level.




We believe that staying up-to-date with everything TROY is crucial for our esteemed partners and customers, which is why we have launched the 'TROY in 10' newsletter - a concise and engaging snapshot of our latest news, product updates, and industry insights that will keep you informed and inspired. With this comprehensive approach to sharing information, we strive to empower our community and provide them with the tools they need to succeed in their endeavors. 


TROY's Participation in Events 


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Throughout the year, we actively participated in a multitude of industry events and conferences, solidifying our presence in the market. We were honored to attend prestigious gatherings such as the American Bankers Association Annual Conference, the BTA Conference, and the IPMA Roadshows. These events provided invaluable opportunities to engage with industry peers, exchange ideas, and gain valuable insights into the ever-evolving landscape. Notably, we proudly showcased our innovative solutions on a global stage during the IPMA National Conference, further establishing our reputation as a leading provider in the industry. 



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Undoubtedly, a highlight of our year was the immensely successful Think Big: Act Bigger Sales Summit. This remarkable event was graced by the presence of Jeffery Hazlett, the renowned former CMO of Kodak. Mr. Hazlett's profound insights and vast experiences added tremendous value to the summit, inspiring our team to continue striving for excellence and pushing the boundaries of innovation. 


Exciting Future Plans and Projects 


As we eagerly embrace the future, our excitement for the possibilities that 2024 holds knows no bounds. We are thrilled to announce a series of groundbreaking product launches that will revolutionize the secure document space, elevating efficiency and security to unprecedented heights for our esteemed customers. Furthermore, our unwavering commitment to thought leadership will be exemplified through the highly anticipated return of the Innovative Insights webinar series. Here, we will delve deeper into industry knowledge, trends, and cutting-edge insights, all aimed at enriching the lives of our valued audience. With these remarkable endeavors, we are poised to make an indelible mark in the realm of innovation and continue to surpass expectations in the years to come. 


Final Thoughts 


Reflecting on 2023, we're immensely proud of TROY Group's achievements. Our milestones, innovative initiatives, resilience in the face of challenges, and the unwavering commitment to our customers have defined this remarkable year. As we gear up for an exciting 2024, we remain steadfast in our mission of excellence, innovation, and secure solutions for every customer. Here's to the promising future we're set to write together. 

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